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    高考英語滿分作文：投訴信
    你是李華，兩周前你從網(wǎng)上一套書蟲系列讀物(BookwormSeries)昨天才到貨，且包裝破損，數(shù)量不足。請就此向網(wǎng)店客服寫郵件投訴。要點如下：
    1. 介紹購物情況
    2. 反映存在問題
    3. 提出解決方案
    注意：
    1. 詞數(shù)100詞左右
    2. 可適當(dāng)增加細(xì)節(jié)，使行文連貫
    3. 開頭結(jié)尾已給出，不計入總詞
    可能用到的生詞：投訴complaint n.
    【優(yōu)秀滿分范文】
    To whom it may concern,
    I am one of your customers(顧客). I ordered(訂購)a set of(一套) Bookworm Series on your website two weeks ago, but I didn’t receive them until yesterday. And much to my disappointment, the books were so poorly packed up that the cover of one book was torn. To make matters worse, it is not a complete set, as I found one book missing.
    I am sorry to have received such poor service, and I believe I have every right to ask you to deal with this problem. I hope that you either return my money or deliver a new set of books to me. Besides, I’d like to be informed of the process of your dealing with my complaint.
    Lookingforward to your reply.
    Sincerely,
    Li Hua
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