2012考研考試英語書信寫作句型
投訴信通常包括以下幾個方面的內(nèi)容:說明投訴的原因并表示遺憾;實事求是地闡述問題發(fā)生的經(jīng)過,切忌夸大其詞;指出問題引起的后果;提出批評及處理意見,或敦促對方采取措施,或提出所希望的賠償以及補救方式。
投訴信的寫作策略:說明投訴問題——描述具體情況——期待解決方案。
注意事項:寫投訴信時語氣要冷靜、鄭重、克制,不于禮貌。但也要就事論事,不能進行人身攻擊。同時,在描述問題時盡量采用被動句式,使描述更加客觀合理。
投訴信開頭常用句式和套話:
I am writing to complain about/that.。.
I am writing to make a complaint about.。.
I am writing to express my concern/dissatisfaction/disappointment about.。.
I feel bad/sorry to trouble you but I am afraid I have to make a complaint about.。.
I am most reluctant to complain, but.。.
I am writhing to advise you that I find.。.unsatisfactory.
I wish to draw your attention to the problem/fault.。.that I bought.。.
It is with great reluctance that I must inform you that.。.
投訴信結(jié)尾常用句式和套話:
I trust you will take my complains seriously and.。.
I will appreciate it very much if you could.。.
I would be perfectly satisfied if you can kindly.。.
I understand you will give immediate attention to this matter.
I would like to have this matter settled by the end of.。.
Frankly speaking, I am not prepared to put up with the situation any more.
I must have you fully understand that without a satisfying solution, I will reserve my right to take legal action.
I would be grateful if you could.。.
I would appreciate it if you could.。.
考研英語寫作建議信是對收信人就某一問題提出建議和忠告。它有可能是寫給某個組織或機構(gòu),就改進其服務(wù)質(zhì)量提出建議或忠告;也可能是寫給個人,就其人生中的某個重大決定提出自己的看法、建議和觀點。考生需要注意:建議信和投訴信在某些情況下既有相同,又有不同,在改進質(zhì)量的建議和忠告方面應(yīng)該有很多的共通點,但如果是關(guān)于個人的重大決定就不應(yīng)該用很生硬的語言了。
投訴信通常包括以下幾個方面的內(nèi)容:說明投訴的原因并表示遺憾;實事求是地闡述問題發(fā)生的經(jīng)過,切忌夸大其詞;指出問題引起的后果;提出批評及處理意見,或敦促對方采取措施,或提出所希望的賠償以及補救方式。
投訴信的寫作策略:說明投訴問題——描述具體情況——期待解決方案。
注意事項:寫投訴信時語氣要冷靜、鄭重、克制,不于禮貌。但也要就事論事,不能進行人身攻擊。同時,在描述問題時盡量采用被動句式,使描述更加客觀合理。
投訴信開頭常用句式和套話:
I am writing to complain about/that.。.
I am writing to make a complaint about.。.
I am writing to express my concern/dissatisfaction/disappointment about.。.
I feel bad/sorry to trouble you but I am afraid I have to make a complaint about.。.
I am most reluctant to complain, but.。.
I am writhing to advise you that I find.。.unsatisfactory.
I wish to draw your attention to the problem/fault.。.that I bought.。.
It is with great reluctance that I must inform you that.。.
投訴信結(jié)尾常用句式和套話:
I trust you will take my complains seriously and.。.
I will appreciate it very much if you could.。.
I would be perfectly satisfied if you can kindly.。.
I understand you will give immediate attention to this matter.
I would like to have this matter settled by the end of.。.
Frankly speaking, I am not prepared to put up with the situation any more.
I must have you fully understand that without a satisfying solution, I will reserve my right to take legal action.
I would be grateful if you could.。.
I would appreciate it if you could.。.
考研英語寫作建議信是對收信人就某一問題提出建議和忠告。它有可能是寫給某個組織或機構(gòu),就改進其服務(wù)質(zhì)量提出建議或忠告;也可能是寫給個人,就其人生中的某個重大決定提出自己的看法、建議和觀點。考生需要注意:建議信和投訴信在某些情況下既有相同,又有不同,在改進質(zhì)量的建議和忠告方面應(yīng)該有很多的共通點,但如果是關(guān)于個人的重大決定就不應(yīng)該用很生硬的語言了。