★英語口語頻道為網(wǎng)友整理的《英語口語實戰(zhàn)演練：如何轉(zhuǎn)接客戶來電》，供大家參考學習。
    A: Good afternoon, Sales Department. May I help you?
     下午好，銷售部，我能幫你什么忙嗎？
     B: Could I speak to Mr. Bush, please?
     可以和Bush先生說話嗎？
     A: I’ll see if he is available. Who shall I say is calling, please?
     我要看一看他是否在。請問我得告訴他誰打來的？
     B: John Smith.
     A: Hold the line, please. Mr. Bush is in a meeting with the Managing Director at the moment,
     I’m afraid. Can I help you?
     請別掛機，Bush先生正在和總經(jīng)理開會，我可以幫你忙嗎？
     B: Well, I want to discuss with him the new contract we signed last week.
     好的，我想跟他討論一下我們上星期簽訂的合同。
     A: I don’t think the meeting will go on much longer. Shall I ask him to call you when he is free?
     我想會議不會開得太久，我讓他有空給你打電話，好嗎？
     B: Yes, that would be easiest.
     是的，那樣了。
     A: Could I have your name again, please?
     請再一次告訴我你的姓名，好嗎？
     B: Yes. It’s John Smith.
     好的，我叫John Smith。
     A: And the number?
     電話號碼呢？
     B: 021-64358796
     A: OK. You’ll be hearing from Mr. Bush later in the morning then, Mr. Smith.
     好的，Smith先生，早上晚些時候，你會收到Bush先生的電話。
     B: Thank you for your help. Good-bye.
     謝謝你的幫助，再見。
     A: You are welcome. Good-bye.
     別客氣，再見.