Damage 貨物損失
    A: I regret to tell you that quite a number of the records and tapes were damaged.
    很遺憾告訴你，許多唱片和磁帶都損壞了。
    B: I'm sorry to hear that. But the goods left here were in perfect condition. It was possibly caused by rough handling.
    聽到這事深感遺憾，可是貨運走時是完好的，可能是野蠻裝卸造成的。
    A: Most of the records were either split or wrapped, and many of them were smashed. Besides, I can assure you that there was no rough handling when the goods were unloaded.
    大多數唱片或是裂了，或是折彎了，還有很多都碎了。我可以向你保證卸貨時絕對沒有野蠻裝卸行為。
    B: Well, as you made the arrangement for delivery. I am afraid I can't help you.
    既然是你安排的裝運，恐怕這事我沒法幫你。
    A: Yes, we did make the arrangement for delivery. But we instructed you to wrap each piece individually and pack no more than 10 pieces into a crate to allow for easy and safe handling. But this was obviously not done with the consignment.
    是的，使我們安排的裝運，可是為了搬運方便安全，我們要求你們把貨品單件包裝，每一版條箱不能多于10件，很顯然你們這批貨沒有這么做。
    B: Have you any idea about the damage?
    你知道這批貨損失多少？
    A: We estimate that about 305 of the goods were damaged. And the shipping charges cost us a lot. We would like either replacements or a 20% reduction in price.
    我們估計有大約30%的貨損壞了，我們還花了不少運輸費用。我們要求換貨，或者在價格上減少20%。
    B: I admit that we were partially responsible for the damage. So let's meet each other half-way and compromise on a 10% reduction in price on the consignment.
    我承認我們對損失負有部分責任，那么咱們各讓一半，貨價減少10% 吧。