After-sale service 售后檢查
A: Good morning, sir. May I help you?
上午好,先生。我可以為您效勞嗎?
B: Yes. I'd like to speak to the manager, please.
我想見你們的經理。
A: I'm sorry our manager has been out. What can I do for you?
對不起,我們的經理出去了,我可以幫助您嗎?
B: I bought a computer from your company the day before yesterday, but it doesn't work today.
我前天從你們公司買了一臺電腦,可是今天就壞了。
A: So you are saying you turn on the computer and see nothing.
您是說您開機后,什么都看不見?
B: Yes, it is so strange.
是的,就是那么奇怪。
A: From what you said, sir. I would say that you have a larger problem than just the monitor. It can be anything inside the computer.
先生,從您說的情況看,這不僅僅是顯示器的問題,可能是內部的故障。
B: No matter what problem is, I need the computer to work.
不管是什么原因,我需要電腦工作。
A: I see, is there any way you could bring it in to be locked at? If not, our repaireman can come to you.
我明白。您能夠將電腦送來給我們看看嗎?
B: I would prefer if he comes here.
我倒寧愿他來。
A: No problem, sir.
沒有問題,先生。
A: Good morning, sir. May I help you?
上午好,先生。我可以為您效勞嗎?
B: Yes. I'd like to speak to the manager, please.
我想見你們的經理。
A: I'm sorry our manager has been out. What can I do for you?
對不起,我們的經理出去了,我可以幫助您嗎?
B: I bought a computer from your company the day before yesterday, but it doesn't work today.
我前天從你們公司買了一臺電腦,可是今天就壞了。
A: So you are saying you turn on the computer and see nothing.
您是說您開機后,什么都看不見?
B: Yes, it is so strange.
是的,就是那么奇怪。
A: From what you said, sir. I would say that you have a larger problem than just the monitor. It can be anything inside the computer.
先生,從您說的情況看,這不僅僅是顯示器的問題,可能是內部的故障。
B: No matter what problem is, I need the computer to work.
不管是什么原因,我需要電腦工作。
A: I see, is there any way you could bring it in to be locked at? If not, our repaireman can come to you.
我明白。您能夠將電腦送來給我們看看嗎?
B: I would prefer if he comes here.
我倒寧愿他來。
A: No problem, sir.
沒有問題,先生。